News | Information Technology Services

Microsoft Copilot: Your top questions answered

Artificial Intelligence (AI) is one of the hottest trends, and last month ITS began offering a new generative AI chat tool called Microsoft Copilot . Available to all University of Iowa faculty and staff, and to students starting in April, Copilot...

Microsoft Copilot now available for faculty and staff

Are you looking for a way to boost your productivity and efficiency? Do you want to leverage the power of artificial intelligence (AI) to enhance your work and research? If so, you might be interested in Copilot, the preferred generative AI tool for...

Changes applied to your login experience Aug. 1

New login changes make authentications more secure, streamlined, and accessible

Guardians of the data

Friday, May 24, 2024 - 9:28am

The University of Iowa defines “institutional data” as any information that “constitutes an official record” or “has institutional value.” That’s right. Every test grade, every medical chart entry, every research finding, every employment record,...

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The ITS Help Desk is here for you

Wednesday, May 15, 2024 - 8:28am

Do you know how to get free technology help at the University of Iowa? Information Technology Services (ITS) caters to the diverse technology needs of University of Iowa students and employees. Whether you need help with resetting your HawkID...

Microsoft Copilot AI chat platform now available to students

Thursday, April 4, 2024 - 8:46am

Microsoft Copilot , a generative artificial intelligence chat platform, is currently available to University of Iowa staff, faculty, and now students. Faculty and staff have been using Copilot since early January. It has now been made available to...

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Top 10 Gartner resources

Friday, March 22, 2024 - 9:46am

Gartner is recognized as a global leader in technology-related research and advice. The Gartner Campus Access program provides students, faculty, and staff free access to the Gartner research library through a streamlined portal that you can log in...

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Learn to spot potential scams

Tuesday, March 19, 2024 - 12:39pm

Savvy crooks can con just about anyone. Witness the personal-finance writer who recently confessed she’d been taken for $50,000. Charlotte Cowles wrote about her experience in New York magazine . She took a call from a scammer claiming to work for...

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Security enhancements coming to university email in March

Wednesday, February 28, 2024 - 12:44pm

ITS ramps up email security efforts Starting March 7, ITS will apply changes that will impact university and healthcare email security. These features are a combination of tools designed to protect your account from phishing, spam, and malware...

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Microsoft Copilot: Your top questions answered

Tuesday, February 6, 2024 - 9:23am

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Take a step for cyber safety

Monday, February 5, 2024 - 4:04pm

Tuesday, Feb. 6, is Safer Internet Day, an annual event dedicated to promoting safer, more responsible use of online technology and mobile devices, especially by young people. Online safety, of course, should be an every-day priority—particularly...

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Microsoft Copilot now available for faculty and staff

Friday, January 12, 2024 - 10:51am

Understanding insider threats

Monday, October 23, 2023 - 12:15am

When thinking about cybersecurity threats, most of us likely focus on hackers, malware, phishing attacks, and other external dangers. But some threats begin within, with peers or colleagues who—accidentally or on purpose—expose organizations to risk...

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Be on the lookout for social engineering scams

Monday, October 16, 2023 - 12:13am

Phishing and other online scams rely on social engineering—a timeless set of tactics that technology can leverage in new ways. Social engineering usually involves building and abusing trust, exploiting our innate good will, or playing to greed and...

Cybersecurity on the road

Monday, October 9, 2023 - 12:00am

Imagine you’re about to hit the road for semester break, a research trip, or a well-earned vacation. Cybersecurity may be just about the last thing on your mind. But if you plan to use your computer or other devices while traveling, take a few...

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Cybersecurity begins at home

Monday, October 2, 2023 - 12:00am

October is Cybersecurity Awareness Month , a government-industry partnership that aims to raise awareness and empower everyone to protect their personal data against digital crimes. The university’s cybersecurity and IT support pros strive to keep...

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Free, online access to leading tech research

Wednesday, August 9, 2023 - 5:30am

UI students, faculty, and staff have a new tool for learning about technology trends and topics: a free, online library from Gartner , a global leader in technology research and advice. Gartner articles cover topics like artificial intelligence (AI...

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Changes applied to your login experience Aug. 1

Tuesday, July 18, 2023 - 2:32pm

New login changes make authentications more secure, streamlined, and accessible

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A brief guide to IT dos and don’ts

Thursday, July 6, 2023 - 12:00am

As technology evolves, so do the policies and practices that govern its use by students, staff, and faculty. Whether you use a university-owned computer all day or just check your campus email now and then, you’re responsible for knowing some key...

Accessibility is for everybody

Tuesday, May 16, 2023 - 9:11am

May 18 is Global Accessibility Awareness Day, an annual event that underscores the need to open websites, apps, and other digital tools to everyone, including people with disabilities. You might think digital accessibility is the province of...

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New tools for cybersecurity go live

Saturday, April 15, 2023 - 3:56pm

University of Iowa information technology teams have introduced two new tools for keeping systems secure and reporting cyber scams. A new always-on VPN (virtual private network) that enhances software updates for UI-managed computers launched March...

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Cyber-scams can start offline

Friday, February 3, 2023 - 9:38am

Over 90% of cyber-attacks start with a targeted “spear-phishing” email or a phone call . That’s right: While bogus emails remain a favored tactic for scammers, phone calls also can trick people into sharing personal information or permitting access...

New UI password standards take effect January 4

Monday, December 5, 2022 - 3:00am

Starting January 4, 2023, new HawkID and HealthcareID passwords will require at least 15 characters. Previously, passwords for key University of Iowa systems required at least nine characters. The new password-length requirement reflects...