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Please note: The Dterm Series
E telephones are
no longer available for new installs. They have been replaced by the Dterm Series I telephone.
NEC Dterm
Series E - 16 Line Display
CLICK HERE FOR
PRINTABLE VERSION - 16 Line
REQUIRES ADOBE ACROBAT READER
The smart, sensible model for
those who need information displayed at the desktop —
perfect for administrative use, general tasks or Automatic Call
Distribution (ACD) functions.
An intelligent option for users who require multiple lines and multiple
functions.
- Display model features 3 lines of LCD information (adjustable) with
24 characters
per line — displays more information for more informed decisions.
- 16 programmable line keys for immediate line or feature access or
speed dials
- 2-color LED per key immediately indicates call status
- 8 dedicated function keys for ease of operation
- 4 Soft Keys
NEC
Dterm Series E - 32 Line Display
CLICK HERE FOR PRINTABLE VERSION - 32 Line
REQUIRES ADOBE ACROBAT READER
Perfect for an answering
position or backup console — offers
direct station selection (DSS) for one-key access to employees.
- Display model features a 24-character, 3-line, adjustable angle
LCD display
with contrast control
- 24 programmable line keys for immediate line or feature access
- 2-color LED per key immediately indicates call status
- 8 dedicated function keys for ease of operation
- 8 programmable speed dial
keys for access to frequently dialed
Standard Features for 16
line and 32 line displays
- Call/Message indicator lamp for more immediate call response
- Standard modular connectors for interoperability
- Hands-free speakerphone operation for increased productivity
- Convenient built-in headset jack
USER GUIDE FOR DTERM SERIES E
FUNCTION KEYS
Feature - Used to activate setup functions and to program
One-Touch Speed Dial/Feature Keys.
Recall - Used to terminate established call and reseize dial
tone for next call (or feature activation).
Conference - Used to establish a three-way conversation.
Redial - Press key to activate redial feature.
Hold - Press key to place an internal or external call on hold.
Transfer - Used to transfer established calls to another
station.
Answer - This feature is not used, since we have automatic
answer programmed.
Speaker - Controls the built-in speaker which can be used for
Hands Free dialing/monitoring.
Up/Down Arrows - Used to adjust LCD contrast, speaker receiver
volume, and ringer volume.
- SOFT KEYS - The buttons beneath the display on your
telephone are called "soft keys" because their function changes
depending on the mode that your telephone is in at any given time. The
current feature will be indicated in the display above each button.
Help - Press the Help Key, then press desired Soft Key for
helpful information about that key.
Exit - Press the Exit key to exit the Help program.
OHR/OFF (Off Hook Ringing off) - In this state, pre-programmed
subline ringing is activated. If prime (first) line is in use, sublines
will have a muted ring.
OHR/OFF (Off Hook Ringing On) - In this state, pre-programmed
subline ringing is deactivated.
Mute - Go off-hook or press speaker key, then press Soft Key.
MUTE will flash. In this state, your voice will not be transmitted into
the handset, headset, or speaker (whichever is in use).
MIC - Press the Soft Key below "MIC" to activate or deactivate
the microphone. The LED will illuminate when MIC is on.
HEADSET - Press the Soft Key below "Headset" to activate (or
deactivate) Headset operation. The primary extension LED will illuminate
when headset is on.
Call Indicator Lamp - Lamp at top corner of display flashes when
a call is received. Lamp lights steadily when a voice mail message
has been left (if voice mail is programmed for your extension-contact ITS
for voice mail assistance).
LCD Display - Provides Dterm activity information, data, time
and Soft Key operation.
LED - Some function keys have a built-in Light Emitting Diode
(LED) that lights or flashes according to the activity of that function
key.
MIC (Microphone) Lamp - Lamp displays the status of the built-in
microphone used for hands free operation.
Telephone Setup Functions
- Up/Down Arrows - Used to adjust LCD contrast,
speaker/receiver volume, and ringer volume.
Feature Key
This key is used to set various features and functions on your
telephone. To activate or cancel, press the Feature button first, then the
appropriate number.
- Feature +1= Turns microphone on or off. The MIC button lights when
microphone is on.
- Feature +2= Adjusts handset receiver volume on current call. The LCD
displays the current volume (LARGE OR SMALL). Press Feature and 2 to
alternate.
- Feature +3= Selects ringer tone. Your telephone has 4 different ring
tones. After pressing Feature an 3, continue to press 3 until desired
tone is heard.
- Feature +4= Adjusts default handset volume. Options are SMALL (low)
or LARGE (high). Press Feature and 4 to change.
- Feature +5= Activates speakerphone capability.
- Feature +6= Deactivates speakerphone capability.
- Feature +7= Turns call indicator lamp on or off for incoming call
notification. (If turned off, this lamp will still light to indicate
message waiting).
System Features
To place a call on hold: Press HOLD button; held line wink
flashes. Note: If held line appears on other Dterm stations, the
associated LED flashes red slowly.
To retrieve: Lift handset or press Speaker. Press held line.
Note: Any station with this line appearance can retrieve the call.
If unanswered: After approximately two minutes, held call will
automatically ring back to the phone that places it on hold. Caller does
not hear this ringing. To retrieve call, press button for held line. To
continue holding call without hearing automatic ringing, press button for
held line, then press HOLD.
To place a call on Exclusive Hold (cannot be retrieved from other
phones): Press Hold twice; line light winks. (Other Dterm telephones
show steady red light).
To retrieve call: Lift handset; press button for held line. Call
can be retrieved only from telephone that put it on Exclusive Hold.
To place call on hold and consult with third party: Ask party to
hold (but do not press HOLD); press Transfer, hear broken dial tone. Dial
number of party you wish to consult. Converse with third party; when they
hang up, you will automatically be connected with holding party. If third
party does not answer, reconnect to holding party by pressing Transfer
again. NOTE: If third party's voice mail answers and you want to return to
first party, press 99 and wait for voice mail to say, "Nothing recorded.
Thank you for calling. Goodbye". The caller will then automatically come
back to the line.
To transfer a call: Press Transfer. Broken dial tone indicates
caller is placed on hold. Dial destination number, wait one second for
call to connect, then hang up. (Optional): You may stay on the line to
announce transfer of call. If party does not answer or line is busy, press
Transfer to return to holding party. If voice mail picks up and you wish
to return to the caller, press 99 and wait to hear, "Nothing recorded.
Thank you for calling. Goodbye". The caller will then automatically come
back on the line.
To set up three-way conferencing: Establish first call (incoming
or outgoing); ask party to hold. Press Transfer, receive interrupted dial
tone (caller is on hold). Dial third party. (If no answer or busy, press
Transfer to reconnect to held party.) When answered, press Conf. Button
(Conf LED lights). Three-way conference is established. If one party hangs
up, other two remain connected. (Conf LED goes out).
To set up conferencing with more than three parties: These must
be arranged in advance, and additional charges apply. Call "0" for more
information. Dial 9+0+0 and ask for conference operator.
To forward ALL calls (CFA- Call Forward All): (Forwards calls
immediately-your phone will NOT ring) Lift handset, hear dial tone.
(Note: This will set from primary extension; if setting for a subline on
your phone, press subline button.) Press CFA button (or dial *7); hear
broken dial tone. Dial number to which calls are to be forwarded;
hear confirmation tone; hang up. CFA button lights at your telephone (or
at Dterm of subline you are setting call forwarding for).
To verify: While phone is idle, press CFA button. Display
indicates number to which calls are forwarded. (If verifying for a subline,
press subline button first, then CFA button).
To cancel "Call Forward ALL Calls": Lift handset (or press
subline button if programming another line); hear dial tone. Press CFA
button, or dial #7; hear confirmation tone; hang up. CFA light goes out
(or if canceling on a subline, it goes out on that phone).
To set Call Forward Busy/No Answer (CFBNA): (calls are forwarded
immediately if line is busy or after approximately three rings if not
answered) Lift handset; hear dial tone (press subline if setting for
another line). Press CFBNA button (or dial *8); hear broken dial tone.
Dial number to which calls are to be forwarded; hear confirmation tone;
hang up. CFBNA button lights at your telephone (or at the Dterm of the
subline).
To verify: While telephone is idle, press CFBNA button. Display
indicates number to which calls are forwarded. (If verifying for a subline,
press subline button first, then CFBNA button).
To cancel: Lift handset (or press subline); hear dial tone.
Press CFBNA button (0r dial #8); hear confirmation tone; hang up. CFBNA
light goes out at your phone (or at telephone of subline).
Notes: Calls may be forwarded to a campus, local, or long
distance telephone number. If forwarded to a long distance number, long
distance charges will be billed to your phone. With CFA activated, a
telephone can receive calls only from the extension to which it is
forwarded. Any combination of call forwarding may occur, up to five times
to phones served by a single telephone switch (call ITS for more
information about switch service areas). CFA and CFBNA may be activated at
the same time. When both are set, CFA overrides until cancelled, then
CFBNA takes effect.
(Group) To Pick Up Call from within preprogrammed group: Lift
handset, press CPU button (this button must be preprogrammed), or dial *6.
(Directed) To Pick Up Calls from specific phones within area:
Lift handset, dial #6, plus extension number that is ringing. (It is not
necessary to be in a preprogrammed pickup group to use this feature.)
This feature allows you to request a "call back" if you encounter a
busy University extension. Requires a preprogrammed function button.
To set Call Back feature (if line is busy): Press CALL BACK
function button; hear high pitched confirmation tone; hang up. When BOTH
telephones become idle, your telephone will ring. (Display indicates CB
and the extension number being called.) Lift handset (or press Speaker);
call will ring until called party answers.
Note: Only one Call Back request can be set to or from any
extension at a time. Additional attempts will be indicated by a fast busy
signal. Call Back is automatically cancelled if the telephone that set the
Call Back doesn't answer within approximately three rings.
To cancel Call Back request before ringing: Lift handset; press
Call Back button; hang up.
This feature allows a call to be placed on hold to be retrieved from
any University extension.
To park a call: Ask caller to hold; press Transfer, then dial
*0. Caller is placed on hold.
To retrieve a parked call from a remote telephone: Lift handset;
Dial #0, plus the extension number where the call was parked. You are
connected with the caller.
To retrieve a parked call from original telephone: Lift handset;
Dial Call Park code *0. You are connected with the caller.
To consult with a third party while you are engaged on a call:
Press Transfer to place first party on hold. Dial second party; converse
when they answer. To return to first party, press Transfer; second party
is automatically placed on hold. To continue to alternate between calls,
press Transfer again.
To redial number you last dialed: Press Redial. Last number
dialed is displayed (you may press Redial continuously until desired
number is displayed). Press * to dial.
Requires a preprogrammed function button. Stores a number for future
one-time redial.
To save a number: After dialing desired number, press S&R
function button. Number is stored. May also be used to store the number of
an incoming on-campus extension call.
To verify: Do not lift handset; press S&R button. Display
indicates digits stored. To redial: Press S&R function
button.
To store numbers for speed dialing: Do not lift handset.
Press Feature button. Press Speed Dial button to be programmed.
Dial telephone number or system feature code to be stored (24 digits
maximum). Press Feature button again. Display indicates SPD SET.
To verify: Press Feature button and desired speed dial
button. Display indicated digits stored.
To program "Transfer" on one-t0uch speed key: Do not lift
handset. Press Feature button. Press desired Speed Dial button to be
programmed. Press "Recall" button. (Do not press "Transfer" button.) Dial
extension number to be programmed. Press Feature button again. Display
indicated SPD SET. Note: This speed button can also be used to call
the party directly.
Note: Features such as Call Transfer, Call Forwarding, and Call
Park can be programmed into the speed dial button. Use the "Recall" button
if storing the Transfer feature, or as a Pause function when saving a
string of numbers.
To place another call, or activate a feature, without hanging up:
When finished with first call, allow other party to hang up. Press
RECALL button and hear new dial tone.
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