On January 1, 2003 a new Pricing and Financial Model for services received from ITS-Telecommunication and Network Services will go into effect.  There are 3 basic steps to the changes:

1. Changing the prices of services to eliminate cross-subsidies between services. The new prices more accurately match the actual cost to deliver each service.
2. Simplifying billing for services and eliminating many charges
3. Converting the General Education and Research funded (Funds 050, 500, 510 & 520) voice services to a more centrally funded financial model, substantially similar to the data services financial model already in place.  This means that for GEF and Research funded voice and data services, users will pay an installation charge but will not pay a recurring monthly charge for basic services provided by ITS-TNS.

Highlights of Changes

Voice Services

• The cost of domestic long distance calls will be reduced to 5 cents per minute flat rate.
• The cost of in-bound toll free calls (800 service) will be reduced to 10 cents per minute flat rate.
• Monthly rentals of telephone equipment will be eliminated.
• Basic phone equipment and voicemail service will be included in the monthly rate for phone lines.
• The basic telephone supplied will be a feature phone including speaker phone, speed dials, hold, redial and message waiting light.  Digital phones will be available for an increased upfront cost (but no monthly rental for the phone instrument).
• Installation charge for a new telephone line will be $200 and include the telephone and voicemail if wanted. The cost to move a telephone line to another location will be $75.
• Total monthly recurring charge for a telephone line and equipment will drop to $17.50 from an average of $24. (Note: GEF and Research Funded services will not incur monthly charge)
• Alarms, bridges, virtual numbers and dry copper circuits will be $8.50 per month. (Note: GEF and Research Funded services will not incur monthly charge)
• ACD and voicemail tree prices will not change.
• Most other recurring voice charges will be eliminated.

Data Services

• Where available, the basic campus data service will be 10/100 Mbps.
• Installation charge for a new data connection will remain the same, $200.
• The cost to move a data connection to another location will be $75.
• The monthly charge for a data connection will be $21. (Note: GEF and Research Funded services will not incur monthly charge)

Conversion of GEF and Research Funded Voice Services to Central Funding Model

• TNS is working with Org level administration to revert GEF funds for voice services.
• GEF and Research Funded Voice services will follow the current GEF and Research Funded Data services model:  Users pay an installation charge but do not pay a recurring monthly charge for basic services provided by ITS-TNS.