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Customer Contact List

New or Changes to Existing Services 
  Phone    Fax
Telephone 335-2945 335-2951
Voice Mail 335-2945 335-2951
Cables, Outlet, Wiring, etc 335-2945 335-2951
Data Connections (Campus Ethernet) 335-2945 335-2951
Video Services (UITV, Campus Video System, Video Conferencing) 335-5898, email: its-video@uiowa.edu  
Other 335-2945 335-2951
DNS and IP Address Administration email: Hostmaster@uiowa.edu
 
Help, Trouble Reports or Repair Requests 
  Phone Where
Telephone 335-2949 TNS Repair Desk
Voice Mail 335-2949 TNS Repair Desk
Cables, Outlets, Wiring, etc 335-2949 TNS Repair Desk
Data Connections (Campus Ethernet) 384-HELP ITS Help Desk
Video Services (UITV, Campus Video System, Video Conferencing) 335-5898, email: its-video@uiowa.edu LC South, room 23
Other 384-HELP ITS Help Desk
 
Billing Inquiries 
  Phone  Where 
All Services 335-5811 TNS Billing
 
Customer Support
  Phone Fax
All Services 335-2945 335-2951
 
Leaders
  Phone Email 
New Service Requests, Brad O'Meara 335-6313 bradley-omeara@uiowa.edu
TNS Repair Desk, Brad O'Meara 335-6313 bradley-omeara@uiowa.edu
Billing, Customer Service, Brad O'Meara 335-6313 bradley-omeara@uiowa.edu
Voice/Telephone Services, Brad O'Meara 335-6313 bradley-omeara@uiowa.edu
Director and Network Services, Mark Katsouros 355-1893 mark-katsouros@uiowa.edu
Video Services, Terry Edmonds 384-0721 terry-edmonds@uiowa.edu

                                                                                                  

TNS Staff List

Group Title First Name Last Name Phone Fax Email
Administration Director Mark Katsouros 319/335-1893 FAX 319/335-2951 mark-katsouros@uiowa.edu
Administration Administrative Coordinator Joyce Craig 319/384-0503 FAX 319/335-2951 joyce-m-craig@uiowa.edu
Business Services Leader Brad O'Meara 319/335-6313 FAX 319/335-2951 bradley-omeara@uiowa.edu
Business Services   Pamela Bulmahn 319/384-0577 FAX 319/335-2951 pamela-bulmahn@uiowa.edu
Business Services   Vicki Donovan 319/335-2914 FAX 319/335-2951 vicki-donovan@uiowa.edu
Business Services   Dennis Dunlap 319/335-5511 FAX 319/335-2951 dennis-dunlap@uiowa.edu
Business Services   Nancy Grout 319/384-0808 FAX 319/335-2951 nancy-grout @uiowa.edu
Business Services   Elizabeth Knight 319/335-2920 FAX 319/335-2951 elizabeth-knight@uiowa.edu
Business Services   Barry Priest 319/335-2559 FAX 319/335-2951 barry-priest@uiowa.edu
Business Services   Jim Short 319/335-6036 FAX 319/335-5436 jim-short@uiowa.edu
Business Services   Paula Walton 319/335-5888 FAX 319/335-2951 paula-walton@uiowa.edu
Business Services   Wortman Wendy 319/335-5734 FAX 319/335-2951 wendy-wortman@uiowa.edu
Infrastructure Services Leader George Stumpf 319/335-2814 FAX 319/335-2951 george-strumpf@uiowa.edu
Infrastructure Services   Wyatt Boyse 319-335-2002 FAX 319/335-2951 wyatt-boyse@uiowa.edu
Infrastructure Services   Woodrow Gray 319/335-5515 FAX 319/335-2951 woodrow-gray@uiowa.edu
Infrastructure Services   Chris Hatland 319/335-1357 FAX 319/335-2951 chris-hatland@uiowa.edu
Infrastructure Services   Michael Hollan 319/384-3300 FAX 319/335-2951 michael-hollan@uiowa.edu
Infrastructure Services   Jerry Lamb 319/335-5330 FAX 319/335-2951 jerry-lamb@uiowa.edu
Infrastructure Services   Benjamin McDermott 319/335-2819 FAX 319/335-2951 benjamin-mcdermott@uiowa.edu
Infrastructure Services   Gilbert Perez 319/335-2926 FAX 319/335-2951 gilbert-perez@uiowa.edu
Infrastructure Services   Sexton Ricky 319/384-3455 FAX 319/3335-2951 ricky-sexton@uiowa.edu
Network Services Leader Steve Troester 319/353-2842 FAX 319/335-2951 steven-troester@uiowa.edu
Network Services   Lynne Carlson 319/335-5199 FAX 319/335-5505 lynne-carlson@uiowa.edu
Network Services   Robert Davis 319/335-5603 FAX 319/335-5505 robert-davis@uiowa.edu
Network Services   Karol Dietrich 319/335-5095 FAX 319/335-5505 karol-dietrich@uiowa.edu
Network Services   Jay Ford 319/335-5555 FAX 319/335-5505 jay-ford@uiowa.edu
Network Services   Paul Garcia 319/335-0349 FAX 319/335-2951 paul-d-garcia@uiowa.edu
Network Services   Neil Johnson 319/384-0938 FAX 319/335-2951 neil-johnson@uiowa.edu
Network Services   Steven Kerchner 319/384-2202 FAX 319/335-2951 steven-kerchner@uiowa.edu
Network Services   AJ Klopp 319/335-5016 FAX 319/335-5505 aj-klopp@uiowa.edu
Network Services   Charlie McGuire 319/335-6144 FAX 319/335-5505 charles-mcguire@uiowa.edu
Video Services Leader Terry Edmonds 319-384-0721 FAX319-384-0723 terry-edmonds@uiowa.edu
Video Services   Rich Adams 319-335-5898 FAX319-384-0723 richard-adams@uiowa.edu
Video Services   Jon Bullers 319-384-0722 FAX319-384-0723 jonathan-bullers@uiowa.edu
Video Services   Michael McBride 319-335-6375 FAX319-384-0723 michael-mcbride@uiowa.edu
Video Services   John Schmidt 319-384-0722 FAX319-384-0723 John-Schmidt@uiowa.edu
Voice Services Leader Brad O'Meara 319/335-6313 FAX 319/335-2951 bradley-omeara@uiowa.edu
Voice Services   Wayne Guyer 319/335-0908 FAX 319/335-2951 wayne-guyer@uiowa.edu
Voice Services   Jo Josephson 319/335-2886 FAX 319/335-2951 jo-josephson@uiowa.edu
Voice Services   Thayne Lowman 319/335-2948 FAX 319/335-2951 thayne-lowman@uiowa.edu
Voice Services   Andy Millson 319/335-6159 FAX 319/335-2951 andrew-millson@uiowa.edu
Voice Services   Garry Willcox 319/335-0393 FAX 319/335-2951 garry-willcox@uiowa.edu

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Last updated on 09/07/2007
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