The University of Iowa   
 
Video
There are two ways to contact us for cable TV services, on-line or by telephone.

Before you call, please check the following:
1. Is the problem just one TV set? Or, multiple sets in many rooms in the building? This helps if we know this information.
2. Can you only see channels 2-13 and nothing over 14? This is always a problem with your TV, not the cable system.

- To call about an outage between 8:00 AM and 5:00 PM: 319-335-5898
.
- To call about an outage after hours, call 319-335-5898  and leave a voice mail message.
- Be considerate... please do not call us at midnight to say the cable has been out for days... call us right away during the day.
- We cannot always dispatch a cable technician over the weekend, but we will try and get your service up as soon as possible.
- You can also use the on-line form below.


CAMPUS VIDEO PROBLEM REPORT - ON LINE FORM
Your Name  
Campus Address  
Campus Telephone Number  
E-Mail Address  
Best Time for us to contact you  
Please explain, in detail, the problem that you are currently experiencing  
Do we have permission to enter your home if you are not available when we arrive to work on the problem? YES   NO

 

 

Copyright © 2009 The University of Iowa, ALL RIGHTS RESERVED
Last Updated: 08/26/2009