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ISIS ON THE WEB

LONG DISTANCE TELEPHONE

AUTHORIZATION CODE REGISTRATION

1.      Launch a web browser and type http://isis.uiowa.edu

2.      Type your Hawk ID and Hawk ID password, and click the login button. If you have forgotten, or don’t know,  your password, you can call the ITS Help Desk to have your password reset Monday - Thursday 8:00.a.m. -8:00.p.m., Friday 8:00 a.m. -5:00 p.m., Saturday 8:00 a.m. - 10:00 a.m. and Sunday 5:00 p.m. - 8:00 p.m.    

3.      Click on the “Student Records” link in the ISIS Quick Menu area.

4.      Click on the “Phone Authorization Codes” link.

5.      Read the information and click on the link at the bottom of the page.

6.      Read the Terms and Conditions, and click on the “I agree to these terms” button.

7.      Your authorization code will be displayed on the screen. You may wish to jot it down, BUT keep it confidential. You are responsible for any charges for calls made using this code.

8.      Click on “Return to the Main Phone Authorization Codes” page. You will see the authorization code(s) that have been issued to you. Please remember you may get only two codes through ISIS.  For additional codes, come to the ITS Customer Information Desk, 100 Lindquist Center South, Monday – Friday, 8:00 a.m. – 5:00 p.m.  Be sure to bring your student I.D.

9.      Click on the “LOGOUT” button in the top right hand corner of the screen.

10. Exit your web browser.

v     Your authorization code is effective immediately.

Helpful Hints

·        If you have forgotten your authorization code, you can view it on-line (see steps 1-- 4 above)

·        If your authorization code has been lost, stolen, or is no longer needed, you should deactivate it as soon as possible!  This can be done on-line (see steps 1—4 above), or come to the ITS Customer Information Desk at (319) 384-0800, Monday – Friday, 8:00 a.m. – 5:00 p.m.

·        This code may be used in any residence hall or university apartment on campus.

·        If you have questions regarding your authorization code, please call the ITS Customer Information Desk at (319) 384-0800, Monday – Friday, 8:00 a.m. – 5:00 p.m.

To learn more about the Hawk ID, check out our overview. If you would like to manage your account with the Hawk ID Tools, see this link: http://hawkid.uiowa.edu/

The Hawk ID tools are designed to help you manage your Hawk ID password. You can reset, change, or unlock your password. You can also look up and test your Hawk ID, all without having to call the Help Desk. This gives you a way to take care of account problems after hours when the support desks are closed.

In order to use the online reset and unlock features, you must enroll online.

 

   
 

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Last updated on 07/08/2009
Questions or concerns about this webpage contact:  its-tns-webmaster@uiowa.edu
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